Privacy Policy

Who We Are

HaloLitSigns.com is run by HiSun Advertising Co., Ltd., 7th Floor, Qiang Sheng Mansion, No. 145 Pujian Road, Pudong District, Shanghai 200127, China. If you have a question about this policy, email us at [email protected], or find our other contact details in the Contact Us section of our home page.

Information You Give Us

When you ask for a quote or send us a message through our site, the form collects:

• Your name, email address, country and cell phone number
• Your budget and delivery deadline, if you choose to add them
• Details of your sign, such as its size, where it will be installed, the models you have in mind and the light color
• Your message or detailed requirements

Information We Need for an Order

When you place an order, we also ask for the recipient's name, a cell phone number that uses WhatsApp, a street address and the email address of your PayPal account. If you order for a company, we also ask for the company name. We never ask for your card details: you pay our PayPal invoice on PayPal itself.

Logos, artwork and photos of your wall reach us only if you choose to email them to us.

Information Collected Automatically

Like most websites, ours receives technical information such as your IP address, your browser type and the pages you visit. We use Google Analytics to understand how visitors find and use the site.

How We Use Your Information

We use what you send us only to serve you:

• To answer your inquiry and prepare your quote
• To follow up by email, or on WhatsApp if we have not heard back from you
• To make, test and ship your order
• To see how our site is used and make it better

Who We Share It With

We do not sell your personal information. We share it only as far as we must to serve you:

• PayPal, to send and process your invoice
• DHL or another courier or freight forwarder, to deliver your order. DHL also tells you on WhatsApp or by phone how much import duty is due.
• A local installation partner, only if you ask us to find one
• The companies that host and protect our website and measure how it is used

Cookies and Do Not Track

Google Analytics uses cookies to count visits, and you can block or delete cookies in your browser settings. Our site does not respond differently when a browser sends a Do Not Track signal.

How Long We Keep It

We keep inquiry and order details for as long as we need them to serve you and to keep our business records.

Your Choices

You can ask us to see, correct or delete the personal information we hold about you. Email [email protected] and tell us what you would like us to do.

Children's Privacy

Our site is meant for businesses and adults, and we do not knowingly collect information from children under 13.

Changes to This Policy

If we change this policy, we will post the new version on this page and update the date below.